Aloschi

Dear Sirs:
My husband and twelve other family members took a vacation on Royal Caribbean's Liberty of the Seas the week of October 8th. We visited the beautiful ports of Roma and Napoli. We took two RCCL tours which used your tour guides and busses. I would like for you to know that we were completely satisfied and greatly enjoyed your staff as well as the tours. We would like to compliment you on the cleanliness of your busses and the high skills and the smooth rides that your drivers provided. In Roma our guide Massimilliano and tour leader Alexander were excellent. They were funny and explained the days activities in great detail. Max took us through history with precision and a sense of what life was like during the Roman era. His knowledge of the Vatican and its history was simply amazing. When we toured Pompeii, Sorrento, and Capri, Luca was our tour guide. We were impressed with his ability to bring Roman history back to life for us in all of the three destinations that we visited on our tour. His knowledge was impressive and his presentation made it fun to hear . He succeeded in making history seem so real and not just words that we read in a book. We really enjoyed all of your staff and would like for you to let them know that they made our European experience memorable.

Sincerely,
J. D.

Dear Valentina, Thanks for your time today to take me to the police and I do appreciate your arrangement in Rome and Florence. We all were very much excited to discover what Italy and Rome/Florence is in its history and present.

Morning,

We have received very good comments for Luca.
Group 10 yesterday in Capri- Sorrento- Pompeii
Luca was very informative and very well organized
he is terrific and very knowledgeable
great guide
so Congratulations Luca! keep it up! and thank you for giving our guest a great experience in Naples, Italy!!!

I wanted to extend the most sincerest thanks to you and your wonderful team, for all of your excellent assistance. The transfers to/from the ship were perfect, and we can't thank you enough for your kindness. You've every reason to be proud of your teams, as they are extremely professional, knowledgeable, courteous, and just exemplary representatives. The transfer to the ship was the perfect start to the amazing Celebrity experience, and the transfer to the airport - with all of the detailed assistance - was the perfect end.... Really, we are so appreciative!!!

Dear Alex, Special thanks to you and your team for providing stellar service to the distressed Azamara Club Cruises guests at the airport. It's reassuring to have a partner such as yourselves in Rome and Civitavecchia that are willing to provide our guests with this kind of special assistance and high level of service. Thank you for taking such good care of our valued guests.

Thank you and have a great day!

Warmest regards,
Maggie